IT Technical Support

icon briefcase Job Type : Full Time

Number of Applicants

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Job Description - IT Technical Support

Medtimes Medical Group , a Hong Kong--based company, offers one-stop comprehensive health services. With our advanced medical equipment, experienced medical team and attentive customer service, we provide professional and quality medical services to customers in Hong Kong, Macau, mainland China and the Asian region. Our relationship testing results are admissible as evidence to the US Citizenship and Immigration Services for immigration purposes.

Medtimes has been awarded a " Caring Company" accredited by the Hong Kong Council of Social Service. The award is in recognition of our commitment in " Caring for the Community", "Caring for the Employees " and " Caring for the Environment " over the past years.

Medtimes also awarded the Certificate of the Good Employer Charter 2020 & the logo of "Family-friendly Good Employer" by the Labour Department. The objective of the Good Employer Charter 2020 is to continuously encourage employers of different trades and scale (including small and medium enterprises) to adopt employee-oriented and progressive good human resource management practices.

Job Responsibilities:

  • Handle IT helpdesk requests from internal users
  • Handle regular system / network support tasks
  • System data entry and administration
  • Assist in troubleshooting system and network problems
  • Provide on-site assistance
  • Perform hardware and software installation and configurations
  • Any other duties as assigned by supervisors 

Job Requirements:

  • Higher Diploma or Degree holder in Computer Science, Information Technology or any related discipline
  • A minimum of 1 year working experience in IT industry is preferred
  • Self-motivated with good analytical and problem-solving skills
  • Good communication and interpersonal skills
  • Knowledge in O365, Active directory will be an advantage
  • Immediate available is highly preferred
  • Fresh Graduate is considerable

We Offer:

  • 5 days work
  • Meal and Transportation allowance
  • Medical benefits (eg. Free Vaccination, Free Medical Checkup)
  • Performance bonus
  • Overtime Compensation
  • Study allowance
  • Study loan
  • Birthday leave
  • Maternity and paternity leaves

Work Location: near Kwai Hing MTR station For details, please visit our website: We provide attractive package to the right candidate, interested parties please press APPLY NOW

Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies and for recruitment purposes only.

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