Manager, Operations Development

Job Summary:

This role is involved in high-level park & resorts development strategy which required to work closely with senior management to drive the development initiatives in order to achieve the targeted business goals. The incumbent leads and represents Hong Kong Disneyland Resort and Operations in the whole process of new capital projects, expansions, new products and experience, master planning and re-concept, in partnership with all Lines of Business (LOB) on both local and segment level.

Job Responsibilities:

• Be the Operations representative in planning and concept development meetings for the new capital projects and re-concepts program for the park and hotels or other new products launch. Provide advice and support on the feasibility study and manage the requirements from different parties to make sure they align with business objectives. Analysis related to feasibility, operating requirements, financial impact, environmental impacts, political issues, technical & local legal compliances, funding and resources planning, development issues and any other key strategic project related issues.
• Communicate and liaise with Line of Businesses of Operations to establish development scope and Operating & Maintenance implications, coordinate and incorporate the comments during the concept and design phase.
• Participate in the design review process, evaluate options and formulate design solutions to suit future operations and maintenance needs.
• Manage the construction phase and coordinate closely with Walt Disney Imagineering (WDI) and Facility Services on the construction issues, communicate those issues with all Operations LOBs, make sure the smooth execution of the construction works with quality, safety, within budget and compliance with company’s requirements.

Job Requirements:

• Bachelor’s degree in Business Management, Operations Management, Travel & Tourism Management, Hotel Management, Project Management, Architecture, Building Surveying, Engineering, Construction related discipline.
• At least 8 years related experience. Experience in project management and planning is preferred.
• Knowledge on Master Site Planning, including procedure to change of use, temporary or permanent will be considered as an added advantage.
• Project development and management skill including construction management is required.
• Good command of math concepts, applications and statistical analysis.
• Ability to critically review concept and design drawings, good understanding of architecture and building elements.
• Strong partnering, negotiation and interpersonal skills, able to work collaboratively with cross functional partners.
• Good verbal and written skills in both English and Chinese, including solid presentation and communication skills.

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