Nightshift Operations Executive

Main Responsibilities and Duties:

• Handle incoming bookings and service enquiries.
• Liaise properly with third-party service providers in service delivery to the customers.
• Greet customers warmly and ascertain problem or reason for calling.
• Accomplish procedures in the air freight such as loading of cargo to foreign destinations and customer relations on a daily basis.
• Resolve customers' complaints via phone calls and emails.
• Prevent service malfunction or failure with appropriate solutions.

Qualifications:

 

• F.5 / HKDSE or above 
• Minimum 3 years of working experience, preferably in air freight operations.
• Good command of written and spoken English and Chinese (Cantonese and Mandarin)
• Independent, self-motivated, analytical with attention to details
• Highly organized and able to multitask with case.
• Hard-working, willing to learn, detail-oriented and good sense of responsibility.
• Good command of computer skills: MS Office; Chinese & English typing (Knowledge in Cargo wise is an advantage)
• Immediate availability is highly preferred.

 

Salary: around HK$20.000.00 - HKD21,000.00

 

Send full resume with expected salary email to: [email redacted, apply via Company website]

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