Occupational Health Coordinator

Cathay Pacific Airways is an international airline registered and based in Hong Kong, flying to over 190 destinations around the world. We are proud of our home Hong Kong, where the company was founded in 1946. Our corporate headquarters are located at Hong Kong International Airport. We employ over 21,000 people worldwide. We are also a founding member of the oneworld global alliance whose combined network serves over 750 destinations worldwide.

Reports To:  Head of Occupational Health

Department:  Group Medical (GMD)

The jobholder is responsible for coordinating and providing administrative support for the implementation of Occupational Health related services and programmes managed within Occupational Health Unit in the Group Medical Department, including organising of occupational health related training events.

The jobholder is responsible for supporting Head of Occupational Health to deliver Medical Services improvement initiatives including:

• Tracking of medical service provider compliance with contract terms
• Support during RFP and contract renewal.
• Verification of billing and payment of medical service providers. 

Key Responsibilities

Co-ordination and administration support for Company Alcohol and Other Drug (AOD) programme

• Act as coordinator for AOD Random Testing
• Support arrangements for random testing.
• Initial verification of all testing records in role of MRO assistant and follow up on testing errors.
• AOD Specimen shipping
• Inventory control of AOD testing materials
• Administration support: organise training / meetings for relevant parties / department; prepare training material and presentation document; processing the payment to services providers / vendors; monitoring and verifying the cost and expenditure
• Ensure and keep track of all the test results and reports to OHS / Head of OH
• Maintain accurate, up to date and complete records of all AOD related testing in the company

Organising Occupational Health related training courses

• Assign and maintain roster for Occupational Health related training
• Coordination of In-house First Aider programme
• Responsible for arranging speakers and course room booking, enrolment of participants and collection of any relevant course fees.
  • Prepare and conduct the cost budget
  • Coordinate payment of suppliers, monitor cost and budget
  • Prepare training and promotional materials

Departmental Budget

• Track, input and manage overall departmental budget/forecast.
• Tracking of line items which are out of predicted spending with detailed explanation of higher than expected costs.

Medical Services billing

• Verifying invoices from medical services providers and other vendors
• Verifying the medical payment with relevant departments; allocating and identifying the payment with other departments
• Preparing the annual budget and quarterly forecasting information; gathering and organizing financial information; monitoring expenditures; identifying variance; implementing corrective actions
• Responsible for recharging of medical shortfalls including coordination of medical loans
• Process medical shortfall deductions/amendments, co-pay and medical loans in HR system.

Drive results of Medical Services Improvement initiatives.

• Work with GMD OH team to identify areas of improvement
• Participate in analysing, tracking and monitoring medical expenses through medical scorecard & reports.
• Help identify new initiatives that help improve medical service and save medical costs.
• Act as project manager by working with both internal & external parties / stakeholders to deliver results on initiatives that the company decides to pursue.
• Provide support for planning and negotiation process with key CX medical suppliers to manager the cost of medical services for CX group.
• Establish long term working relationships with medical service suppliers, e.g. CX’s Third Party Administrator, to identify areas of improvement for delivery of medical services to CX.
• Prepare, arrange and coordinate the quarterly SC meetings and stakeholder communication meetings.

Requirements

• Tertiary education or equivalent qualification.
• Minimum 3 years' medical-related administration experiences.
• Understanding of Alcohol and Drug testing and related procedure
• Excellent command of spoken and written English. Spoken and written Chinese (Cantonese and/or Putonghua) is an advantage, but not a must.
• High level of attention to details and problem solving skills
• Strong self-motivation for continuous learning and improvement
• Polished interpersonal and communication skills with the ability to interact in a multicultural environment.
• Sound problem solving, planning and organization skills.
• Able to independently manage and prioritize multiple tasks within defined time constraints.
• High proficiency in MS office suites is essential.

Application Deadline: 14 Apr 2024

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Office.