Operations Assistant, eCommerce

SATS HK Limited provides a full spectrum of professional ground handling services at the Hong Kong International Airport including both passenger and ramp handling services to airline customers.

We are now inviting high caliber individuals to join our SATS HK Team. 

For more information, please visit our website –

新翔香港有限公司在香港國際機場提供一站式優質卓越的旅客及停機坪地勤服務。

現正積極招攬各方人才加入SATS HK團隊，開展您的夢想道路。

了解更多，歡迎瀏覽網頁 –

Responsibilities:

• Handle and support E-commerce (Online Shopping Platform) operation, warehouse operations and logistics
• Coordinate with the team to ensure efficient, accurate and timely order fulfillment and delivery to customers
• Platform uploading and related document works to ensure the product information is correctly display on platform 
• Monitor and update product availability, promotions and offer implementation
• Follow up customer inquiries, complaints and returns
• Handle any other ad-hoc projects and tasks assigned by management

Job Requirements:

• Associate Degree or above in eCommerce, Business Administration, Marketing or equivalent
• Proficiency in online shopping platforms / eShop platforms (e.g. Shopify)
• Fluent in Cantonese, English and Putonghua 
• Knowledge of MS Office, Excel, PowerPoint is needed
• Careful, efficient and responsible, able to work independently
• Willing to work shift duty on weekend & public holidays
• Immediate available is preferred

Benefits:  

• We offer competitive remuneration and benefits package, including:
• Quarterly Incentive Bonus 
• Annual Discretionary Bonus 
• Medical & Dental Insurance (for Employee & Dependents) 
• Discount/ Free Flight Tickets (for Employee & Dependents) 
• 17 Public Holidays

Applications:
We offer attractive remuneration package to the right candidate. Interested personnel please send your cover letter and resume with present & expected salary and available date by Clicking 'Apply Now'.

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and be used solely for recruitment purposes. Applicants who do not hear from us within 8 weeks may consider their applications unsuccessful. All information regarding unsuccessful applicants will be destroyed within 12 months.