Operations Assistant/Officer

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Job Description - Operations Assistant/Officer

Founded in 2014, VSH Hong Kong ( pioneers specialized veterinary medicine in Asia. It takes a tight group, a collection of adventurers, to get behind something so big, so important. Together, we work hard, we laugh often, we care deeply for each of our patients, and we support one another to be the best veterinary professionals we can be. In addition to developing and maintaining outstanding specialty and emergency services for our patients, we strive to build a positive hospital culture that is based on mutual respect and support for our staff. We strongly believe that a great work environment leads to happy employees, better patient care and positive client experiences.

In April 2020, VSH joined the Mars Veterinary Health family, a global network of more than 2000 hospitals and diagnostic labs across 21 countries. We will continue to influence and elevate the level of veterinary medicine in Hong Kong and throughout Asia.

Veterinary Specialty Hospital Hong Kong (VSH Hong Kong)is looking for a proactive, efficient, team-oriented Operations Assistant/Officer to join our team!

In this role, you will:

  • Ensure in-house and external teams deliver exceptional, efficient & effective facility services, including but not limited to security, cleaning, renovation, facility & equipment maintenance & repair.
  • Provide administrative and secretarial support to the operations team.
  • Maintain accurate and comprehensive records and filing.
  • Provide excellent services for the hospital team on day-to-day repair and maintenance requests.
  • Respond to accidents or emergency requests outside office hours in a timely manner.
  • Other ad-hoc engagements.

Who are we looking for?

  • HKCEE/DSE/F.5 or above
  • At least 2 years of work experience in operations and/or facility management
  • Proficiency in Microsoft Office applications
  • Good command in both spoken and written English & Chinese
  • Self-motivated, responsible, diligent, independent and patient

Work Schedule

  • 5 days per week
  • You will be required to work in both our Kowloon & Wanchai hospitals
  • Saturdays, Sundays and Public Holidays may be part of roster, depending on operation needs

What benefits do we offer?

  • Comprehensive Medical Insurance
  • Discretionary bonus
  • Annual leave benefits
  • Generous associate discount for your pets' medical care
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