Operations Manager

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Job Description - Operations Manager

Mon cher著名日本蛋糕甜品店於2003年大阪堂島設店,其招牌「堂島卷」旋即成為人氣大熱商品。其後於日本重點城市: 東京、大阪、名古屋等地開設分店。其後Mon cher致力推展海外市場,於韓國、上海等地均設有多間分店,香港首間分店登陸於銅鑼灣崇光百貨 (SOGO)。Mon cher的「堂島卷」以日本北海道農場直送的牛乳製成品牌專屬的生忌廉,奶味香濃、口感輕軟綿綿。Mon cher 致力創造美味、新鮮及高質的甜點,向顧客傳遞幸福的滋味。

Responsibilities:

  • Support new cafe openings for F&B operations, including branding proposition, menu development, service flow and standard, policy set up and delivering training, etc;
  • Oversee daily operations and manage the bakery Café operations, plan and implement sales strategies and promotions to cope with the vision and target of the Company;
  • Monitor process improvement to enhance business performance and cost control;
  • Motivate frontline staff to provide excellent customer service;
  • Liaise and negotiate with suppliers and vendors;
  • Perform ad hoc assignments and projects.

Requirements:

  • Degree / Diploma holder or equivalent is an advantage;
  • Minimum 8 years’ experience in the F&B industry, with 3 years at the supervisory level;
  • Strong business acumen, analytical skills and a strong passion for the F&B industry;
  • Possesses foresight in seeking out business opportunities;
  • Able to work under pressure and multi-tasking;
  • Excellent leadership skills with good communication skills;
  • Good command of spoken and written English, Cantonese & Mandarin;
  • Strong computer skills and knowledge of MS Office (Word, Excel, PowerPoint);
  • Less experience will be considered as Assistant Operations Manager.

We offer an attractive package commensurate with your qualifications and experience. Please apply with a full resume, present and expected salary.

All information provided by applicants will be treated in strict confidentiality and used for recruitment purposes only. We will retain your application for a maximum period of 6 months and may refer it to other vacancies within the Group.

For more information on Patisserie Mon Cher Company Ltd, please visit 

All applications will be treated as strictly confidential. The personal data provided will be used for recruitment purposes only. The information collected might also be disclosed to other associated companies of the Fung Group for job matching of similar vacancies.

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