Operations Support

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Job Description - Operations Support

We're committed to your flexibility and wellbeing. You'll experience this through our supportive approach, continuous learning opportunities, empowerment in your role and the ability to balance work and life.

We give you a world of potential

A fantastic opportunity to step into a full-time permanent role that will prepare you for a future career with Computershare! We are currently recruiting for an Operations Support to join our Shareholder Operations team under the Global Core Operations. This position will be based in Kowloon Bay, Hong Kong.

Global Core Operations is a first-line business division with Computershare responsible for servicing of issuers and shareholders and undertaking operational activities such as IPO execution, Corporate Actions such as Rights Issue, Cash Offer and including dividend and payments, Share Movement regarding transfer, allotment and cross-border removal of shares, Corporate Communication and Shareholder maintenance and lost holder recovery.

A role you will love

The Shareholder Servicing Operations Support will work closely with all Operation teams and Investor Services Team, Client Facing Teams and also IPO team to ensure all shareholders' instructions will be carried out timely and accurately.

The incumbent as a Maker will process on day-to-day certificate replacement cases process, such as issue letters to shareholders with required replacement documentation; and issue letters to HKEX for the stop certificate notification; and administration tasks etc

Some of your key responsibilities will include:

  • Co-ordinate tasks with different teams (Operations, Investor Services, Client Facing, Legal and Compliance, etc)
  • Ensure all shareholders' instructions can be delivered up to standard and within agreed timeline
  • Make sure all shareholder replacement request is handled accurately in the system under standard internal audit process
  • Comply with all applicable operation procedures and report any potential risk and suspicious transactions to line manager immediately
  • Adapt to changing internal business requirements and expectations
  • Highly adaptable to changing market changes
  • Provide timely support for any ad-hoc/special requirements for example, attending AGMs
  • Carry out any ad-hoc duties assigned by the Team Head


What will you bring to the role?

You will be fresh graduate and a holder of either an Associate or Degree in any disciplines or you have HKDSE with a background in operations or administrative roles will be considered

Other key skills required for the role include:

  • Proficient in PC skills including MS Excel and Word
  • Proficient in written and spoken English and Cantonese
  • Self-motivated, well-organized and detail-minded
  • Proactive, work independently under pressure
  • Ability to meet tight deadlines


If this sounds like a role and team you'd love to be a part of, apply today!

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook.

A company to be proud of

Computershare (ASX:CPU) is a world leader in financial administration with 14,000+ employees across 22 different countries delivering expertise to over 25,000+ clients. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere.

A diverse and inclusive place to work

Computershare celebrates the diversity of our people, and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes.

We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at detailing your requirements and contact information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

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