Senior Manager, Asia Procurement Operations

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Job Description

The Opportunity

Lead the procurement operations function, oversees the end-to-end procurement intake, sourcing, contracting and other related regional and local processes in Asia.

What motivates you

• You obsess about customers, listen, engage and act for their benefit

• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes

• You thrive in teams, and enjoy getting things done together

• You take ownership and build solutions, focusing on what matters

• You do what is right, work with integrity and speak up

• You share your humanity, helping us build a diverse and inclusive work environment for everyone

• You would not be afraid to take matters into your hands and actively explore solutions

We are looking for someone with:

• Bachelor's degree or above

• A minimum 10 years of operations experiences, preferably Procurement, Finance, or Payment relevant operations

• Experience working in global organization by leading a team

• Experience with end-to-end procurement process and operating model (offshore COE model), and Procurement P2P tools (e.g. Ariba, Ivalua) implementation is highly preferred

• Previous experience with financial institution or insurance companies is preferred

• Operations / workflow optimisation mindset - able to understand workflow dependencies

• Attention to details is a must

• Can-do mentality - Willing and able to explore new solutions and formalize them after

• Strong data analysis and story-telling ability

• Team building skill

• Change management skill

• Communication skills with internal/external senior stakeholders

• Cooperative attitude

• MS Office (EXCEL, WORD, PowerPoint etc)

• English in speaking & writing is a must, other languages will be a plus

On the job you will:

• Design and implement overall operating model for in-house sourcing teams and offshore procurement operations teams

• Collaborate with Asia Regional & Country sourcing teams to develop and implement an efficient operating model

• Oversee the entire Operation resource on procurement activities include sourcing, operations, technology & tool and risk & governance support

• Partner with Head of technology and VLM to implement the procurement technology plan (E2E)

• Partner with Head of Vendor Risk Management to ensure KRI targets achievement

• Be part of global procurement operations branding and comms strategy

• Build of Change Management capability across Asia procurement

How will you create impact

• Identify process improvement opportunities

• Drive productivity in the procurement process & STP/Automation (volumes, capacity, cycle times) and use the capacity to deploy in sourcing activities

What can we offer you

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our com mitment to you

• Values-first culture

• We lead with our Values every day and bring them to life together.

• Boundless opportunity

• We create opportunities to learn and grow at every stage of your career.

• Continuous innovation

• We invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity and Inclusion

• We foster an inclusive workplace where everyone thrives.

• Championing Corporate Citizenship

• We build a business that benefits all stakeholders and has a positive social and environmental impact.

Learn more about opportunities with us at

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.

Manulife is an Equal Opportunity Employer