Senior Marketing Manager

Jobs Description:

• Act as eCommerce Product Owner for digital retail product business
• Develop roadmap and strategy for digital retail products
• Prioritize customer experience as the top priority
• Analyze and provide recommendations on digital and sales performance
• Provide operational support for e-commerce business across regions
• Collaborate with hotel and regional leads for digital priorities
• Engage stakeholders and mobilize internal resources for market expansion
• Identify retail partnership opportunities for business development
• Conduct internal forums to promote product features
• Monitor global e-commerce trends and competitor strategies
• Adapt and innovate to maintain competitive edge using data analytics.

Requirement:

• Degree in digital, communication, marketing, business administration, or equivalent
• 8+ years of experience in Digital Product or eCommerce business development, with at least 4 years in a managerial role for digital project implementation
• Strong experience in managing fulfillment and logistics partners, with additional experience in running eCommerce business in China being a plus
• Hands-on experience in building eCommerce sites using platforms like Shopify, Magento, or equivalent platforms in China
• Knowledge of WeChat, web, iOS, and Android deployment and product management
• Customer-focused mindset with a deep understanding of UI/UX design best practices
• Ability to provide leadership to a diverse project team and define product specifications
• Strong attention to detail in software development, delivery, and operations processes
• Familiarity with digital and/or eCommerce operating models
• Solid understanding of the hospitality market and evolving technology landscape