Service Desk Support(Corporate Banking)

Our client is one of the major international banks and financial services organisations, who is seeking for an IT Service Desk Support to join their team.



Responsibilities

• Provide IT support to end users
• Collect and analyse end users' requirement and suggest solutions
• Manage various system administrations work
• Follow IT policies and procedures on incident and service request management, log and follow up the incident cases
• Assist in managing hardware & software inventory and maintain up-to-dated inventory record

Requirement:

• Bachelor's degree or Diploma in Information Technology or related discipline
• Minimum 1 years' experience focusing on providing user and technical support
• Good knowledge of Microsoft O365 and Windows OS
• Independent, customer-orientated, a team player with good communication skill.
• Good command of English and Chinese

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