Responsible for the maintenance, configuration, and reliable operation of computer systems, servers, networks and virtualization
Install and upgrade computer components and software, manage virtual servers, and network security hardware
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
Perform or delegate regular backup operations and implement appropriate processes for data protection, data recovery, and failover procedures
Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
Responsible for asset inventory management, patch management, storage planning, and network performance
Requirements
Bachelor’s degree in computer science, information technology, system administration, or equivalent experience required
3-5 years of server, network administration, or system administration experience
System administration and IT certifications in Microsoft, Security or other network related fields are a plus
Working knowledge of VMWare, Palo Alto Firewalls and Endpoint Security software
Strong knowledge of systems and networking software, hardware, and networking protocols
Experience with scripting and automation tools
A proven track record of developing and implementing IT strategy and plans
Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and data recovery processes
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