客戶服務主任 (旅客獎賞計劃) (新人獎金$K)

客戶服務主任 (旅客獎賞計劃) (新人獎金$10K)

You will contribute to the total customer satisfaction by providing services via telephone, live chat and emails for a loyalty program in a call centre / contact centre with tactful and timely manner.  

Your role: 

• Handle customers’ enquiries of a loyalty program via telephone, live chat and email channels


• Provide support to mobile application, membership acquisition and redemption of membership benefits and gifts


• Maintain excellent relationship with member by providing quality service


• 5-day work per week; shift duty needed from Monday to Sunday

To Succeed in this role: 

• DSE Graduate or above 


• Excellent interpersonal and communication skills 


• Good command of spoken and written Cantonese, English and Mandarin 


• English and Chinese word processing


• Fresh Graduate will also be considered.


• Candidate with more experience will be considered for the position of Senior Customer Service Executive.

We offer :

• 14 days' paid annual leave


• Comprehensive medical coverage


• Non-Contributory Provident Fund


• Attractive incentive bonus, join-in bonus and shift allowance (if applicable)


• Clear career path


• Structured training programme


• Interested parties please click 'Apply Now' button.

 

有意應徵者請將CV傳送至WhatsApp 按 或填寫網上申請表: https://forms.office.com/r/HgMT1rKYyx

 

HKT Teleservices
13th Floor, 9 Po Lun Street, Lai Chi Kok, Kowloon, HK (Mei Foo MTR Exit A)
Hong Kong

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