Air Freight Customer Support Operator

RIM logistics is dedicated to providing “Customer-Driven” logistics solutions. Ourphilosophy is simple: “one size does not fit all”. We take the time to know you and yourcompany. Our personal involvement and global network ensure that your shipments
willmeet all regional, national and international regulations to help minimize delays andmaximize productivity. A RIM representative personally manages every step of yourshipment, monitoring your project to handle issues wherever they occur.

• Assist with data collection and analysis to create and update air freight product reports provided to Management.
• Assist Management with product development to include sales lead follow-up, research of potential customers and business development.
• Assist in data entry, billing and export declaration filings as needed
• Work within a team to organize, monitor, update, and accurately communicate with vendors and customers, RIM employees and overseas partners.

Qualifications

• 2+ years of Customer Service experience
• Analytical skills with a working knowledge of Microsoft Excel, Word and PowerPoint
• Detail-oriented and possess strong organizational skills
• Proficiency in both read, written and spoken English, Mandarin and Cantonese 
• University degree preferred but not required

We offer 5-day work week, friendly and flattened culture, excellent career opportunities, attractive remuneration package & benefits to the successful candidate. Interested parties please click APPLY NOW with full resume stating availability and expected salary.

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