Assistant Guest Services Manager (5-Day Work Week) - with Great Benefits

We are on the lookout for a capable Assistant Guest Services Manager (5-Day Work Week) to join our high calibre team at Royal Plaza Hotel in Mong Kok.
Growing your career as a Full Time Assistant Guest Services Manager (5-Day Work Week) is an incredible opportunity to develop exceptional skills.
If you are strong in presentation, adaptability and have the right drive for the job, then apply for the position of Assistant Guest Services Manager (5-Day Work Week) at Royal Plaza Hotel today!

We are looking for a high caliber candidate to fill the following position:

Duties & Responsibilities:

• Supervise daily operation of Front Desk and assist Senior Guest Services Manager on monitoring the guest services level.
• Provide on-the-job training to Guest Services team and trainees.
• Maximize the daily room occupancy and revenue.
• Amend the up-sell package base on market trend and customer’s needs.
• Handle guest complaints.
  

Requirements:

• Higher Diploma or above in Hospitality Management.
• Minimum 5 years’ relevant experience gained in hospitality industry.
• Good command of spoken and written English, Chinese and Putonghua, ability to speak other languages would be an advantage.
• Pleasant and outgoing personality with excellent communication and interpersonal skills.
• Independent and able to work under pressure.
• Proficient in opera system, Microsoft Office applications and Chinese word processing.
• Candidates with less experience will be considered as Senior Guest Services Supervisor

We offer career opportunities and excellent remuneration package. Interested parties please send your full resume with present and expected salary to Head of Human Resources, 193 Prince Edward Road West, Mongkok, Kowloon or email to [email redacted, apply via Company website]

We are an equal opportunity employer. Applicants who are not invited for interviews within 4 weeks may consider their applications unsuccessful. Data collected will be treated in strict confidence and used for recruitment purpose within the group hotels.

Benefits of working as a Assistant Guest Services Manager (5-Day Work Week) in Mong Kok:

● Company offers great benefits
● Company offers career progression opportunities
● Advantageous package