Business Analyst, Report, Dashboard Manager

PCCW Global is a leading international communications service provider, offering the latest mobility, voice and data solutions to multinational enterprises, telecommunications partners, cloud and application service providers. With a network footprint reaching over 3,000 cities in 160+ countries across 5 continents, our truly global coverage combined with local on-the-ground knowledge has helped us build best-in-class global connections linking Africa, the Americas, Asia Pacific, Europe and the Middle East.

About Console Connect by PCCW Global

Console Connect by PCCW Global is a platform for the Software Defined Interconnection® of applications and infrastructures. It allows users to self-provision private, high-performance connections among a global ecosystem of enterprises, networks, clouds, SaaS providers, IoT providers and applications providers.

Console Connect is the only digital platform that is underpinned by one of the world's largest private networks and a Tier 1 global IP network that is ranked in the top 10 for IPv4 and IPv6 peering, delivering higher levels of network performance, speed, and security to meet the digital needs of today's interconnected users and communities.

Business Analyst, Report & Dashboard Manager

Responsibilities

• Create and maintain the data pipeline architecture.
• Maintain data warehouses and conduct quantitative analysis that meet functional / non-functional business requirements.
• Help to build the infrastructure required for data extraction, mining, transformation and automation from various data sources.
• Set-up, test and optimize business intelligence tools, analytics software and database servers to maximize the functionality of the current data systems.
• Lead on data transformation strategy aligned with the company's business objectives.
• Support the formulation of data quality and data definition improvement initiatives across the organization on various data domains
• Analyze the data areas to explore automated solutions to improve the quality on critical data elements and fulfilment of commercial requirement
• Create reports and dashboards based on recommendations and findings for internal teams and/or external clients
• Support the build and maintenance of all reports and dashboards, monitor the data quality and delivery deadline
• Handle enquiry for all reports and dashboards

Requirements

• Degree holder in Business, Marketing or related discipline
• Relevant experience in managing E-commerce Meetingplace/Marketplace
• Relevant experience in managing E-commerce advertising campaigns
• Strong sense in E-commerce products
• Deep understanding of Marketing Funnels and Customer Journeys
• Passion for understanding customer behavior and conversion rate optimization
• Ability to execute a project independently
• Highly proficient in Microsoft Office Suite (especially BI, Excel, PowerPoint)
• Creative and Self-motivated
• Ability to work under pressure and independently
• Result oriented and data-driven
• Proficient in written or spoken English
• Willing to travel if required
• Immediate availability is preferable