Customer Operations Department

1. Responsible for the experience design of Taobao and Tmall products, including but Not limited to commercialization, internationalization, new business directions, etc. 2. Participate in the early planning of the project, work with product managers and business to conceive functions and experiences, and provide high-quality product design solutions for the business 3. Be extremely sensitive to data changes in product function points and core business strengths. degree, and can flexibly measure the overall experience level of the product and put forward suggestions for improvement 4. Insight into and analysis of design trends, analysis and discovery of target user motivations and needs, efficient output of design solutions, efficient implementation, and timely review and precipitation. , 1.3 years or more of product design experience on both B/C ends of the Internet (focusing on C-end experience), e-commerce experience is preferred 2. Have good framework thinking ability, be good at analysis, summary and expression have the ability to clearly sort out things, Have keen judgment on the possibility of solutions be able to systematically conduct research and analysis of user needs continue to track and pay attention to online products, and complete interactive behavior and design through competitive product analysis, combined with usability testing and data analysis results. Continuous optimization. 3. Have relatively mature product thinking and strong user empathy, and be able to deeply participate in user research, interaction design, and design prototype development. 4. Have strong adaptability and pressure resistance, as well as good communication and collaboration skills. Able to have an overall understanding and judgment of the business, and able to work with upstream and downstream teams such as business, user research and development to find new design opportunities and jointly create driving value in depth. Ability to deduce design processes and precipitation methodologies in a timely manner through rich design experience to improve the overall design level of the team have self-motivation and owner awareness. 5. Have a keen awareness and learning of cutting-edge design trends, master at least one AIGC tool (no limit to MJ/SD), and be able to combine design trends and advanced technologies to improve design expression capabilities.