Customer Service Executive

Responsibilities

• Corresponding with customers and agents both in local and overseas


• Negotiating rates with shipping line, trucking company, warehouse, co-loaders and related parties alongside the Freight chains


• Communicating with our sales persons well so that we make a prompt response to clients


• Making quotations and sending out to clients


• Following up with clients to meet their needs (sometimes go visit customers together with our sales people)


• Being able to coordinate internally with our staff and being able to play a key role especially between sales team and operation team

Requirements

• DSE / Form 5 or above


• 2 years experiences in this field (NVOCC, FORWARDER)


• Familiar with Japan and Asia trades and markets would be an advantage


• Sea and air freight experiences are appreciated