Customer Service Executive

Wings Recruitment Partners is a boutique recruitment firm based in Hong Kong. We hit the ground running with our direct approach to pair fresh talents and top employers

We specialized in various sectors including Banking & Finance, Legal and Retail industry in Hong Kong, China and APAC region.

We place great emphasis on a fast and accurate response for both of our clients and candidates so as to be your long term business partner.

Our client, one of the well-established bank in Hong Kong, is now seeking for suitable candidates to fit their post of Customer Service Executive in their Phone-banking sector. 

Responsibilities:

• Handle inbound customer enquiries on credit card or general banking product
• Handle customer complaints and other assigned customer services.
• Provide service in compliance to all internal and external regulatory requirements

Requirements:

• Post-secondary or above.
• Experience in call centre or banking industry
• Matriculated or above
• Good command of spoken Cantonese, English and Mandarin