Customer Service Executive - Hiring Immediately

We are looking for a motivated Customer Service Executive to join our passionate team at Pricecomhk in Kwun Tong.
Growing your career as a Full Time Customer Service Executive is an awesome opportunity to develop exceptional skills.
If you are strong in problem-solving, critical thinking and have the right experience for the job, then apply for the position of Customer Service Executive at Pricecomhk today!

Job Description

Your role with us involves:

• Handle customer inquiries and service requests in a professional manner through email, phone calls, live chat (and sometimes face to face) for ************
• Handle and resolve customer complaints quickly and accurately
• Identify customers’ needs, clarify information, research every issue and providing solutions and/ or alternatives
• Coordinate with internal departments for daily operations
• Handle internal and external documents and correspondence
• Conduct surveys and record the results
• Assist in ad hoc duties

As an employer, our role is to empower you by bringing your true talents and best self to this dynamic digital world and the people we serve. We welcome individuals from all backgrounds, ideally with skills and traits as below:

• HKALE/HKDSE or above
• 1 year of related working experience is preferred
• Experience in customer service will be an advantage
• Good interpersonal skills and good telephone manner
• Well-organized, independent, and able to handle multi-tasks
• Type a minimum 40 wpm English / 30 wpm Chinese with a high level of accuracy
• Punctual, open-minded, honest, polite
• Team Work, strong sense of responsibility, self-initiated and able to work independently
• Basic computer knowledge
• Good command of both written and spoken Cantonese, English and some Mandarin
• Work assigned specific shift, which may include weekends

Be part of us, you will enjoy:

• Monthly Bonus
• 5-day Work Week
• Flexible Working Hour
• Birthday, Marriage, Maternity and Paternity Leave
• Birthday Gift
• Medical Insurance
• Monthly Birthday Party
• Team Event and Team Building Activities
• Happy and Dynamic Environment
• Casual Dress Code
• Working Location: Kwun Tong (5 minutes from Kwun Tong MTR station

Interested parties, please click "Apply now" to submit your portfolio and resume with the availability and expected salary to us. 

Benefits of working as a Customer Service Executive in Kwun Tong:

● Learning opportunities
● Company offers career progression opportunities
● Attractive package