Customer Service Officer

A well-established healthcare product supplier located in Lai Chi Kok (few minutes’ walk to LCK MTR Station) is looking for a dynamic colleague in administration to work in an enthusiastic, friendly and caring business environment. We would like the administrative assistant to be part of our team to accomplish rewarding achievements for the company and to grow our business as a team.  

Administration Job Duties:

• Handle and process daily customers inquiries via phone and email
• Provide office support including customer service and sales team (e.g.prepare quotations/ marketing materials, schedule & coordinate promotional events)
• Keep well-organised files and records of business activity
• Schedule and coordinate product deliveries and issue invoices
• Liaise with internal and external parties to provide efficient service
• Order office stationery and other supplies
• Perform ad-hoc clerical & sales support tasks

Required Skills and Qualifications :

 

• Diploma of Secondary Education or above
• Minimum 2 year’s work experience in customer service preferred (fresh graduate will also be considered) 
• Detail-oriented, highly motivated, reliable, well-organized with friendly demeanour
• Display time management skills
• Passionate team player & willing to learn out of the box
• Proficiency in Chinese and English
• Excellent interpersonal abilities
• Proactive & take initiative
• Multi-tasking skills and problem-solving approach
• Immediate availability is preferred

Benefits:

 

• 5 day work, bank holiday, birthday leave …etc
• Further details to be discussed with potential candidate

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