Customer Service Officer

Key Responsibilities

• Scheduling care staff for clients 
• Handle client inquiries, complaints, and follow-up
• Assist in administrative work (i.e. Microsoft PowerPoint, Word, Excel, Chinese word processing)
• Office Location: Sheung Wan
• 5 days work week and Saturday duty by rotation is required

Key Requirements

• Minimum of 2 years of experience
• Strong customer experience is an advantage
• Good command of Cantonese (spoken, written, and typing)
• Good interpersonal skills, detail-minded, patient, and a team player
• General PC knowledge of MS Office

Benefits

• Monthly Salary $19,500-$22,500
• Medical Insurance
• 15 Days of Paid Annual Leave
• Bank Holiday
• Discretionary Annual Bonus 

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