Customer Service Officer

Job Specification:

• Responsible for appointment bookings and patient registration
• Handle patient enquiries in a professional manner via phone calls, emails
• Cooperate with other team members to solve customer requests and problems efficiently
• Maintain a high level of customer satisfaction
• Follow up and liaise with relevant parties
• Others ad-hoc project as assigned

Job Requirements:

• At least with two years’ customer service experience
• Trilingual - Very good level of spoken and written English, Mandarin and Cantonese
• Excellent communication and interpersonal skills
• Detailed minded and a Team player
• Immediate available will be an advantage

We Offer:

• Competitive salary and benefit package
• Vibrant and multicultural working environment
• Comprehensive on-job training

Please apply in confidence with full resume, expected salary and availability to the Human Resources Department, OT&P by emailing us via projob - otandp. com or by clicking “APPLY NOW” button.

The information provided will be used for selection purpose only. All information of unsuccessful applicants will be destroyed within six months.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.