Customer Service Officer

We are a wholly owned subsidiary of Public Financial Holdings Limited (“PFHL”), a company listed on the stock exchange of Hong Kong (Stock Code 626). PFHL is a subsidiary of Public Bank, Malaysia, a leading commercial bank in Malaysia. To cope with our expansion plan and to strengthen our business operations in Hong Kong, we invite high caliber professionals to join us and be a member of our successful team. If you are looking for a career, not just a job, here is a good opportunity for you.

• Efficiently and effectively handle customer enquiries for the Securities Department via the phone

• Handle and follow up on customer complaints

• Perform general administration duties to support the smooth operation of the department

• Assist in preparing regular reports as assigned

• Maintain a high level of customer service and professionalism at all times

• High Diploma or above, with a minimum of 3 years of experience in customer services

• Possession of HKSI Licensing Examination Paper 1, 7 & 8 or equivalent, and qualified to carry out regulated activities Type 1

• Excellent communication skills and telephone manner

• Fluent in both spoken and written English and Mandarin

Please visit our web site for other career opportunities within our Group.

Interested parties please send your resume quoting our job reference number together with present & expected salary (a must) to the Human Resources Department at email address or Fax No. or Human Resources Department, 12/F, Public Bank Centre, 120 Des Voeux Road Central, Hong Kong .

Personal data collected will be used for recruitment purpose only and will be treated in accordance with the Bank’s Personal Information Collection Statement, a copy of which will be provided immediately upon request by contacting our Human Resources Department at the above email address.