Customer Service Officer / Customer Relationship Specialist (Labels) - Urgent Role

We are searching for an enthusiastic Customer Service Officer / Customer Relationship Specialist (Labels) to join our stellar team at Checkpoint Systems Limited in Lai Chi Kok.
Growing your career as a Full Time Customer Service Officer / Customer Relationship Specialist (Labels) is a great opportunity to develop relevant skills.
If you are strong in project management, presentation and have the right drive for the job, then apply for the position of Customer Service Officer / Customer Relationship Specialist (Labels) at Checkpoint Systems Limited today!

Checkpoint, a division of CCL Industries, is a global 'source to shopper' solution provider. We provide an integrated multi-product solution that identifies individual products at the source of manufacture, tracks their distribution globally, provides real-time analytic, business insights and data driven operations directly into a store environment that optimizes operational efficiency and maximizes the consumer experience. For more information, visit 

 

To cope with our business development, we are inviting candidate who is vibrant, results driven, and comfortable with fast-paced environment to join us.

Responsibilities:

• Establish and maintain good relationship with customers by provision of one-stop quality service.
• Pro-actively follow up the order status with customers, handle customers' enquiries and provide after-sales service to meet customers' satisfaction.
• Liaise with customers on Sample Development.
• Ensure timely delivery of quotations and samples with manufacturing units on sample making and production.
• Maintain master file for the printing products and print job records.

Requirements:

• Diploma holder or University graduated with advance level of Microsoft Applications.
• 2+ yrs relevant experience in printing & labeling / garment & apparel industry.
• Knowledge of ERP is preferred.
• Manage to prioritize job tasks with attention to details in a fast-paced environment.
• Basic knowledge in Shipping Operations is an advantage.
• Good command of spoken & written English, Chinese (Cantonese, Mandarin).

We offer 5-day work and group medical & life insurance. Interested parties please submit the full resume with expected salary and available date via .

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Benefits of working as a Customer Service Officer / Customer Relationship Specialist (Labels) in Lai Chi Kok:

● Learning opportunities
● Opportunities to grow
● Attractive package