Front Desk/ Customer Service Officer $.K

About Adecco

The Adecco Group is the world’s leading provider of workforce solutions, transforming the world of work through talent and technology. Each year, The Adecco Group provides over 1 million people around the world with career opportunities, guidance and insights.

The Adecco Group is a Fortune Global 500 company, based in Zurich, Switzerland, with more than 33,000 FTE employees in 60 countries and territories around the world. Adecco Group AG is registered in Switzerland (ISIN: CH0012138605) and listed on the SIX Swiss Exchange (ADEN).

We offer total workforce solutions including temporary staffing, permanent placement, career transition, talent development, and outsourcing. The Adecco Group partners with employers, candidates and, sharing its labour market expertise and insights to empower people, fuel economies, and enrich societies.

If you are looking for a career opportunity that meets your needs and life goals, speak with an Adecco consultant today to discover how we can help you.

Our client, from Non-Government sector, is now looking for a Customer Service Officer to join their professional team.

Responsibilities:

• Perform general reception duties such as receiving enquiries from the general public and relay the messages to appropriate staff for handling
• Greet visitors and handle the following:
  - Visitor registration;
  - Issuance of visitor badges; and
  - Inform relevant staff as appropriate
• Provide administrative and clerical support including meeting room bookings,courier service, incoming and outgoing mailing services, document preparation and sorting the letters according to Divisions/Sections for the distribution of Office Assistant
• Provide general support for Scheme Applicants
• Facilitate scheme applicants or walk-in applicants in using the Queueing Machine
• Relay inquiries to corresponding Scheme Officers(s) for handling
• Assist in other administration duties and ad-hoc tasks or projects as assigned

Requirements:

• Diploma holder or above
• Minimum 2 years’ relevant experience in customer service is preferred
• Good customer service skills and strong interpersonal and communication skills
• A proactive team player with a pleasant character, detail-oriented and able to work independently
• Good command of both written and spoken English and Chinese (Putonghua and Cantonese)
• Good computer literacy in Word, Excel and Chinese Word Processing
  

If you're interested in this role, please click Apply Now to apply for the position. For any further discussion on this role, please contact Ms Lam . 

如您對此職位感興趣，請點擊 Apply Now 上載您的的個人履歷申請此職位，若您對此職位有任何查詢亦可致電  與林小姐聯絡。

Please note that only short-listed candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes.