Guest Services Agent

Hennessy Hotel Hong Kong is a unique stylish business hotel located in Causeway Bay and Wan Chai. Bringing a more sophisticated accommodation experience to business travellers, hotel ensures your business and leisure needs. 

Strategically located, just a 10 minute walk from the Hong Kong International Convention and Exhibition Centre. It is a hub for business, conferences, exhibitions, culture and sports, entertainment and shopping, with an extensive transportation network and a five-minute walk from Causeway Bay.

Job Description:

• To provide guest services for customers including check-in and check-out services in a professional manner
• Maintain good relationships and a high standard of service with all guests
• To handle guests’ enquiries or complaints

Job Requirement:

• Certificate / Diploma or above in hospitality management or related disciplines
• Minimum 1-year relevant experience in Hotel industry
• Self-motivated, friendly, guest-oriented, independent, strong interpersonal and communication skills
• Good command of both written and spoken Cantonese, English, and Mandarin
• Fresh graduates will also be considered
• Immediate availability is highly preferred

Being a caring company, we offer attractive salary & benefits as follows
酒店給予員工優厚的薪酬及以下各項福利

• Discretionary Bonus 酌情性花紅
• Annual Leave 有薪年假
• Birthday Leave 生日假
• Meal allowance 膳食津貼
• Medical allowance 醫療福利
• Job-related Training 在職培訓
• Diligent work Award 勤工奬

Please send your resume with current and expected salary to the Human Resources Department. [email redacted, apply via Company website]

All information collected will be used for recruitment purpose only and will be kept in strict confidence.