Guest Services Officer (Call Center / Guest Services) - Hiring Urgently

We are on the lookout for an organized Guest Services Officer (Call Center / Guest Services) to join our amazing team at Hyatt Centric Victoria Harbour Hong Kong in Eastern.
Growing your career as a Full Time Guest Services Officer (Call Center / Guest Services) is an amazing opportunity to develop relevant skills.
If you are strong in leadership, cooperation and have the right personality for the job, then apply for the position of Guest Services Officer (Call Center / Guest Services) at Hyatt Centric Victoria Harbour Hong Kong today!

Guest Services Officer (Call Center / Guest Services)

Hyatt Centric Victoria Harbour Hong Kong is an abiding big family thronged with fueled enthusiasts! Care is at the heart of our business; we care for people so they can be their best!

Responsibilities

• Responsible for handling hotel incoming customer calls and transfer calls to respective departments


• Process all reservation and Housekeeping requests, changes, and cancellations received by phone, fax, or mail


• Answering guests’ enquiries and assist guests for hotel information

Qualifications

• Degree / Diploma holder in hotel management or related discipline


• Minimum 1 year of relevant experience in hotel experience is an advantage


• Good command of both spoken and written English and Chinese. Putonghua is a plus


• Customer and service orientated

We will provide comprehensive training programmes and career growth opportunities to the successful candidates. Interested candidates please send your full resume with current and expected salary to Human Resources Department via Apply Now or on Whatapp View phone number on jobsearch.hk.

Personal data collected will be held in strict confidence and used for recruitment purposes only. Applicants not hearing from us within 6 weeks may consider their application unsuccessful.

Department HR
1 NORTH POINT ESTATE LANE, NORTH POINT, HK
Hong Kong Email:View email address on jobsearch.hk
Phone:View phone number on jobsearch.hk
Fax:View phone number on jobsearch.hk

Benefits of working as a Guest Services Officer (Call Center / Guest Services) in Eastern:

● Excellent benefits
● Company offers career progression opportunities
● Attractive package