Merchant fulfillment services and tools Products-Douyin e-commerce

Responsibilities

1. Responsible for the product construction and iteration of e-commerce business merchant fulfillment services and tools, including but not limited to ordering and shipping, merchant capacity/timeliness configuration, shipping capacity ordering, merchant online shipping, parcel center, and logistics diagnosis etc. 2. Pay attention to the product usage efficiency and experience issues of merchants in the contract fulfillment link, and design the movement lines of merchants in different business scenarios, such as far-field express delivery, home (takeaway, instant retail) transportation capacity call order delivery etc. 3. Collaborate with governance, operations, industries, etc. to meet the differentiated demands of merchants for delivery and fulfillment in different industries, and formulate relevant traction strategies to allow merchants to provide better fulfillment services 4. Responsible for the establishment of the merchant-side experience indicator system, through data , merchants' original feedback, etc. to discover and locate problems and continue to optimize and iterate products.

Qualifications

1. 5 years or above product work experience, those with B-end product design, e-commerce/instant retail product experience will be given priority 2. Possess platform product design thinking, and have good product abstraction, data insight, and systematic product design capabilities 3. Understand business, have a good business vision, and have strong execution, self-drive, and cross-department collaboration capabilities.