Operation Specialist

Job Responsibility & Accountability (Key roles, functions & accountabilities)

. Supervise inspector/auditor, and monitor the daily operation.

. Order review and follow up action.

. Report check and follow up action.

. Review submitted sample and clarify with client if necessary.

. Provide technical training.

. Answer technical enquiry from both customer service staff and client.

. Prepare WI for client if required.

. Control inspector trip expense.

. Appraise staff performance in line if necessary.

. Reply clients related complaint or feedback on technical aspects.

. Assess inspector / auditor.

. Meet with clients to review operation issue.

. Perform any job related job assigned by line leader or above

Required Skills & Qualifications (What skills are required for this position)

Core skills:

. Problem solving

. Interpersonal communication skill

. Self- motivated

. Team Building and Leadership

. Time management

. Management skill

Other skills:

. Independent

. Willing to lead and help subordinates

Monitoring

. Integrity

. Continuous improvement

. Technical knowledge

Qualifications:

. College degree or above

. CET4 or above or equivalent level

. At least 2 years' related experience

. Necessary computer knowledge

. For AAS, formal training and practical experience in ISO9000, HACCP, British Retail Consortium

(BRC), ISO 14000, and SA 8000 standards would be an advantage