Operations Manager

JOB DESCRIPTION

Date Posted:

2024-04-16

Country:

Hong Kong

Location:

1F 80 Chun Choi Street, Tseung Kwan O Industrial Estate, Tseung Kwan O, Hong Kong

Position Role Type:

Unspecified

• Leads, directs, and oversees the efficient and effective execution of all Maintenance, Repair, and Overhaul (MRO) operations and processes.
• Accountable manager (people, quality, compliance, performance) for the site’s production operations of approximately 50 employees, and a team of 4-6 direct reports including first level leaders.
• Monitor’s product quality and ensures shipped orders comply with Hong Kong Civil Aviation Department requirements and other regulatory agencies (FAA, EASA, JCAB etc.) as well as customer requirements.  Maintains an audit-ready environment.
• Provides direction and guidance to production leaders and employees that ensures a sitewide culture of customer-first, mutual trust and respect, and personal accountability; and rooted in the RTX Values and One Collins Culture.
• Provides input to site GM into annual service center budget; and manages department spending, labor, and material costs to minimize variances and meet margin plan targets for the site.
• Maintains delivery, quality, and performance objectives and targets to meet/ exceed customer on time delivery and delivered quality expectations.
• Supports the execution of short- and medium-term manufacturing & services strategies and the tactical direction of the site MRO processes; including cost reduction projects and initiatives, capital investment, and digital solutions.
• Ensure that succession and talent growth plans are in place across all key roles, including staffing to plan for all manufacturing positions.
• Partners with site GM and the sales organization to ensure that the site efficiently, effectively executes its contractual and company funded obligations.
• Analyzes inventory levels and coordinates with MRO Materials Management on replenishment strategies and continuity of supply as needed.
• Champions an environment of relentless continuous improvement; actively participates in and leads continuous improvement events and projects.
• Ensures all production and support personnel operate in full compliance with the RTX Code of Ethics, regulatory requirements, and RTX / Collins company policies.
• Ensures workplace is safe and free of significant hazards; and is a champion for worker safety, sustainability, and environmental stewardship.
• Performs other duties as assigned. 0-10% travel typical for the position

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.