Production and Operation IT Associate

Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment

We are a team of specialist tech recruiters (many of our recruiters come from an IT background) and we serve a wide range of clients, all the way from tech startups (especially FinTech) to some of the top Financial Institutions on Wall Street and several other large scale enterprises in other industries.

Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results.

Our vision is to help companies hire smarter and help job seekers get closer to their career aspirations.

To see all our open jobs please reach out to us at (EA License #72371)

We are also seeking top-calibre candidates for the following exciting roles:
1) Fixed Income Application Support - Elite Investment Management Firm
2) C++ Developer - Elite Crypto Exchange
3) Crypto Application Support - Elite Trading Firm 

Our client is a global international bank serving millions of customers worldwide. They are currently seeking a talented and detail-oriented Production and Operation IT Associate to join the regional IT team. The ideal candidate will be responsible for supporting the production and operation systems that drive the banking operations. They will play a critical role in ensuring the smooth and efficient functioning of the IT systems.

Key Responsibilities:

• Monitor and maintain production systems to ensure stability, availability, and performance
• Troubleshoot and resolve technical issues related to production and operation systems
• Coordinate with IT teams and vendors to implement system upgrades and enhancements
• Document system configurations, procedures, and processes for knowledge sharing
• Conduct regular audits and reviews of production systems to ensure compliance with security and regulatory standards
• Participate in disaster recovery and business continuity planning and testing
• Provide technical support and assistance to users and stakeholders as needed
• Stay current on industry trends and best practices in the production and operation of IT

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 5+ years of experience in IT support, production, or operations
• Proficiency in operating systems, network protocols, and database management
• Familiarity with IT service management frameworks such as ITIL
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities in English.
• Ability to work independently and collaboratively in a fast-paced environment

Benefits:

• Competitive salary and benefits package
• Dynamic and diverse work environment within a global organization

If this outstanding opportunity sounds like your next career move, pleasesend your resume in Word format to Esther Liao by clicking 'Apply Now'  and put Production and Operation IT Associate - Global Bank in the subject header.

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