Receptionist / Admission Services Officer

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Job Description - Receptionist / Admission Services Officer

To provide quality holistic care to the community in the spirit of Christ.

Canossa Hospital was founded by the Canossian Daughters of Charity in 1929. All along, the Hospital has had a mission focusing on quality holistic care to the community, in the spirit of Christ.

Since 1929, the Hospital has expanded from 16 beds to the present 148 beds. The Hospital provides services for in-patients, out-patients and ambulatory patients. It cares not only for the physical needs of the patients but also for their spiritual needs. We are looking for qualified candidates to fill the following position:

以基督的精神,為社會提供高質素和全人的醫護服務。

嘉諾撒醫院由嘉諾撒仁愛女修會於 1929年創辦。從開始到現在都緊守身為一所天主教醫院的宗旨,即以基督精神對病人提供全人的照顧。嘉諾撒醫院現誠聘以下職位﹕

Responsibilities:

  • Perform reception and admission duties
  • Handle pre and on-site bookings for customers
  • Deliver professional service experience at the front desk
  • Proactively greet guests in the lobby area, identify and fulfill guests’ needs appropriately
  • Provide customers with information by explaining hospital admission policies, and answering inquires
  • Manage customers' feedback and inquiries

 Requirement:

  • HKDSEE/ HKCEE or above
  • At least 2 years relevant experience, preferably in hospitality or healthcare industry
  • Good command of both spoken and written English and Chinese (Cantonese and Putonghua)
  • Proficiency in using Microsoft applications including Excel and English & Chinese Word Processing
  • Pleasant with good customer service & interpersonal skills
  • Shift duty is required and prefer long night duty would be an advantage
  • 需輪班工作 (返長夜更佳)

Staff Benefits 員工福利:

  • Discretionary Bonus 酌情花紅
  • Allowance 津貼
  • Extra MPF Voluntary Contribution (Employer) 額外自願性供款(僱主)
  • AL: 18 - 21 days 有薪假期 18 - 21 天
  • Medical Benefits (In & Out-patient) 門診及住院醫療福利
  • Staff Activities 員工活動
  • Min. $19K - Max. $33K

 

Application Procedures:

Please submit your resume with expected salary to HR Office.

Mail : Canossa Hospital (Caritas) 1, Old Peak Road, Hong Kong
E-mail : [email redacted, apply via Company website]

Interested candidates are invited to submit their resumes with current and expected salary directly via email to [email redacted, apply via Company website]. 

For more details, please refer to:

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