Senior Account Manager - Start Immediately

We are searching for an expert Senior Account Manager to join our dynamic team at Pacific Century CyberWorks Limited in Hong Kong.
Growing your career as a Full Time Senior Account Manager is a terrific opportunity to develop useful skills.
If you are strong in adaptability, planning and have the right initiative for the job, then apply for the position of Senior Account Manager at Pacific Century CyberWorks Limited today!

Your Role:
. To be responsible for providing service management and support to company's key commercial customers
.To work with different functional teams on existing project expansion and new business development
. To act as a focal escalation contact point to customers on all commercial issues
. To establish and maintain a close working relationship with internal functional areas and external parties such as service partners related to local and international services/products, service provisioning, billing management, complaint resolution, operations reports, and crisis management
. To monitor the Service Level Agreement (SLA), manage and deliver the projects within agreed schedule and quality
The Person:
. Degree holder or related disciplines with at least 2 years' working experience
. Solid experience in customer service management role
.Experience in call center industry is an advantage
. Customer-focused, mature, independent and able to work under pressure
. Strong communication and interpersonal skills
.Good skill in PPT and commercial service proposal writing
. Proficiency in spoken and written in both Chinese and English
Interested parties please click 'Apply Now' or WhatsApp View phone number on foundit.hk .

Benefits of working as a Senior Account Manager in Hong Kong:

● Learning opportunities
● Opportunities to grow
● Advantageous package