Senior Guest Services Officer / Guest Services Officer 高級客務部接待員 / 客務部接待員

With a unique history and culture, our four properties are strategically located in the famous, quiet and comfortable areas in serving the needs of people with diverse background and nationalities. Y Hospitality has been dedicated to providing people with comfortable, convenient and simple affordable accommodation. For the successful continuation of our professional hospitality service, we invite talents to join this caring and welcoming work environment and to join our friendly and professional team. For more information about Y Hospitality, please visit

Affiliated to Hong Kong Young Women’s Christian Association (a company limited by guarantee) founded in 1920’s.

We invite qualified candidates to apply for the following positions:

Key Responsibilities

• Perform front Office operations including reservations, reception and cashiering
• Handle guest enquiries, requests or other services up to the standards and ensure guest satisfaction

Requirements

• Certificate holder in Front Office Operation or Hospitality Management preferred
• 2 years relevant working experience in hospitality industry
• Good command of written and spoken English and Chinese
• Familiar with Opera System an advantage
• Good communication and interpersonal skills
• Positive attitude and outgoing personality
• Candidate with less experience be considered for Guest Services Officer

We offer Duty Meal, Paid 8 days off per month & Holiday (Annual Leave, Statutory Holiday, Maternity Leave / Paternity Leave, Training Leave), Training Subsidy, Medical Insurance and Subsidy, MPF Employer’s Voluntary Contribution, Staff Discount etc.

Interested parties please send full resume with present and expected salary by:

Email: Click 'Apply Now' button

Only short-listed candidates will be contacted for interview and all personal data collected will be used for recruitment purposes only.

We are an equal opportunities employer