Temporary Customer Service Executive

Sales Executive (Theme Park Hotel Reservation)

Job Description

You will contribute to the total customer satisfaction by providing services via telephone, email and live chat for a Hong Kong theme park hotel in a tactful and timely manner.

Responsibilities:

• Handle customer's enquiries & hotel reservations
• Upsell vocation package via incoming calls
• No need to make warm/cold calls
• Perform shift duties within 09:00 - 21:00 includingweekends andpublic holidays
• At least 2-3 day work per week

Requirements:

• Form 5 Graduate or above
• Strong interpersonal and selling skills with good telephone manner
• Good command of spoken and written Cantonese, English and Mandarin
• Candidates with less experience will be considered for the position of Sales Representative
• Fresh Graduate will also be considered
• Working Location: Sheung Wan