Training Officer / Asst. Training Officer

Job duties:

• Support to design, organize and deliver in-house training and development programs for our frontline staff, such as communication skill, customer services etc.;
• Implement and conduct on-site training and field coaching for our frontline staff ;
• Update and manage training contents and materials to ensure effectiveness and alignment with operations objectives;
• Support to organize Training need analysis
• Prepare regular reports on training activities and evaluate effectiveness and service performance of frontline staff after training
• Handle ad hoc tasks assigned by the Supervisor

Requirements:

• At least 2 years’ solid training experience in delivery of sales and customer services training and coaching for frontline staff;
• Degree holder in Human Resources Management, Training & Development or Health related disciplines are preferable;
• Good in planning, organizing and designing training programs;
• Good facilitation, presentation skill & communication skills;
• Energetic, outgoing, self-motivated, hardworking & detail-minded;
• Good command of spoken and written English and Chinese;
• Proficient in MS Office, Excel, Powerpoint & Chinese Word Processing.

Candidates with lesser experiences would be considered as Assistant Training Officer.

We offer competitive salary to the right candidate. Interested parties please ACT NOW and send FULL resume with starting availability, current and expected salary via email by 'APPLY NOW'.

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