Transaction experience

Responsibilities

1. Responsible for ensuring the user experience related to C-end IM, it is necessary to explore the scenarios and pain points of the buyer and seller chat system to support the rapid iterative development of merchant customer service/talent/logistics customer service business 2. In-depth exploration from pre-purchase to after-sales Experience optimization points and efficiency improvement points in the full-link buyer-seller communication scenario, and promote high-quality implementation of product solutions 3. Pay attention to user voices and product data, have a strong sense of ownership, and be able to continue to obtain results from user analysis and data analysis , make decisions 4. By analyzing online user behavior data, find out the experience optimization points and improve the user experience to the extreme.

Qualifications

1. More than 3 years of experience in Internet products, experience in Internet communications or social products, and understanding of the principles and development trends of Internet communications products 2. Pay attention to user experience and have strong control over product design 3. Have good business sensitivity and good product analysis and data mining capabilities 4. Strong learning ability, good empathy, and strong responsibility Enthusiastic and driving force, with good project promotion ability 5. Strong sense of responsibility, emphasis on teamwork, and able to withstand greater pressure.