IT Specialist- Contract

Specific Duties & Responsibilities

 

• Perform maintenance and IT system administration, such as network, server room and IT equipment;
• 1st tier support - Troubleshooting of PC, printer, mobile device, network, application issues, etc.;
• Work and coordinate with group support team to perform troubleshooting;
• Responsible for daily system operations activities and network maintenance;
• Support remote office access and WFH activities;
• Prepare technical documentation & User Manual;
• Assist in establishing and reviewing IT infrastructure policy, such as SOP and guidelines;
• Assist in IT inventory management and IT operating budget management;
• Other ad hoc tasks as required by supervisor and business needs.

Education and Professional Requirements

 

• Bachelor degree in Computer Science, Information Technology or related disciplines.

Experience and Skill Requirements

 

• Minimum 3 years relevant experience in IT supporting (Financial institution experience is preferred);
• Experience in Windows environment, Microsoft Office, Email system and mobile device support;
• Broad technical knowledge on general office desktop applications and network;
• Knowledge on Network, Proxy and VPN;
• Knowledge on finance systems, such as Bloomberg;
• Independent, well-organized and self-motivated, able to work under fast paced and result driven environment.
• Good time management skills, able to prioritize and multitask.
• Strong communication skills.
• Good command of spoken and written English, Mandarin and Cantonese.

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