Procure to Pay Support Representative, Hong Kong

The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we're known for. It's what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. And through our countless volunteer projects, we also help network with the communities around us, too. You can do amazing work here. Work you couldn't do anywhere else. It's up to you to make it happen!

Our Team:
The Procure-to-Pay Support team is based in New York, London and it is being expanded to Hong Kong, providing with global support. We are responsible for end-to-end vendor inquiry management, assisting with PO receipts, handling invoicing inquiries from both vendors and internal partners and handling vendor creation and update requests. We are dedicated to supporting all business areas and key stakeholders across the company.

We are looking for a motivated, proactive, self-starting, analytical, problem solver to join our fast-paced environment. You will need to be very detail oriented, enjoy interacting with a diverse group of people from the Business, Suppliers and Accounts Payable, but also can work well independently and handle your own queue of work. You always ensure due diligence and controls are upheld during the entire supplier creation and maintenance lifecycle. You are not be afraid to challenge the status quo and seek to not only solve complex problems but do so with risk mitigation in mind. You aim to always do the right thing to protect Bloomberg and our clients. You love being part of a team where clients count on you every day, and you challenge and support your colleagues to innovate, learn and deliver the best service possible.

We'll trust you to:

• Leverage your customer service skills to provide a platinum-level customer service to our vendors and internal stakeholders.
• Utilize your customer service skills and subject matter expertise to educate and inform our vendors.
• Guide supplier through cross-functional onboarding process
• Ensure all supplier are accurately vetted, and they understand how to transacting using our invoice submission channels
• Develop and maintain relationships with key Internal/External Stakeholders
• Collaborate with Procurement and Accounts Payables to resolve vendor inquiries.
• Manage vendors and related inquiries, adhering to departmental deliverables, and perform KYC reviews
• Effectively execute established operational control and interface autonomously with functional business partners to understand supplier requirements
• Work independently and collaboratively with the global team to provide the highest level of customer service to all our partners (i.e. vendors, Business Units, Accounts Payable, Risk teams)

• Bachelor's Degree in Accounting, Finance or related field or equivalent experience in the Procure To Pay domain
• Ability to provide outstanding customer service to vendors and internal stakeholders
• Experience excelling in an operational role and managing large ticket queues
• The ability to handle fast paced timelines for multiple, simultaneous, high-exposure initiatives
• Proficiency with presenting large data set analysis to business partners
• Excellent communication skills in English; demonstrated professional, tactful problem solving, business writing and presentation skills with personal presence to provide constructive feedback to corporate decision makers around process, policy, and technology improvements
• Fluent in Mandarin, Cantonese, or Japanese

If this sounds like you:

Apply by clicking "Apply Now" if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:

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