Assistant Chief Concierge

The Murray, Hong Kong is a high-profile preservation project designed by British international studio for architecture and integrated design Foster + Partners. Part of Hong Kong’s Conserving Central Project, the Hotel which was the stand-alone Murray Building is one of the city's most iconic landmarks. A member of Global Hotel Alliance’s Ultratravel Collection, the contemporary sanctuary features 336 oversized rooms and suites spanning 25 floors. Other facilities include a stunning rooftop bar with breath-taking views of the central business district and the green oasis of Hong Kong Park, a series of signature restaurants and bars, as well as creative meeting and event spaces.

Job Responsibilities:

• Ensure the Lobby, Driveway and parking facilities are well managed in terms of traffic, service and facilities condition
• Provide efficient and personal service for all the guests in terms of luggage handling, parcel delivery, guest enquiries or transportation arrangement upon their arrival and departure
• Work closely with team members in Guest Relations, Security and Housekeeping to resolve guest issues, provide assistance and enhance guest experience as per Forbes service standards
• Make sure all guests always get warm welcome, personal service and sincere farewell from you and your team
• Effortlessly meet the diverse expectation of guests

Job Requirement:

• With tertiary education in Hotel Management or relevant discipline
• Possession of at least 5 years’ experience in Concierge in five-starred hotel
• With comprehensive understanding on Forbes standard and exposure in Opera or related system
• With driving license 1 and 1A will be an advantage
• Self-driven, strong in leadership and communication skills
• Fluency in English and Chinese

All interested candidates please send your resumes by email to:

Human Resources Department
The Murray, Hong Kong, a Niccolo Hotel

The Murray, Hong Kong, a Niccolo Hotel, is an equal opportunity employer and welcome applications from all qualified candidates. The information provided by applicants will be treated in strict confidence and only be used for recruitment related purpose. Personal data provided by job applicants will be used strictly in accordance with the employers' personal data policies.

If you are not contacted within four weeks of submitting your resume, your application will be retained up to 1 year and be considered for other appropriate positions within this period. The applications will be treated as confidential and such personal data will be used for all purposes relating to your application for employment with us.

Under the Personal Data (Privacy) Ordinance, you have the right to ascertain whether we hold your personal data and, if we do, to obtain a copy of the data and to correct any of the data that is inaccurate. Requests for access to and correction of your personal data should be addressed in writing to Director of Human Resources.