Assistant Director of Housekeeping

A member of the Design Hotels™ network of exclusive global properties, The Mira Hong Kong is a tech-friendly urban retreat that has been designed to ignite all your senses right in the heart of bustling Tsim Sha Tsui. A hotel of pared-down luxury where not a single detail has been missed, from our sleek, contemporary rooms and suites, to the exquisite dishes served in our Michelin-recommended restaurants, state-of-the-art facilities and highly personalized service.

It’s an exciting time to be part of the fun, dynamic, award-winning team at The Mira Hong Kong. We are currently looking for standout individuals with a passion for service and the professionalism to match. Could this be you?

Hong Kong's Tech-friendly Design Hotel Pioneer Wants You.

Responsibilities

• Oversees the daily operation of the department to ensure high standard of cleanliness to meet hotel’s standards
• Directs and supervises all activities in all sections of the department
• Handle guest inquiries, requests, and complaints related to housekeeping services
• Monitor and manage team performance by providing supervision and professional development, counselling and coaching
• Performs other duties as assigned by the management.

Requirements

• Higher Diploma in hotel / hospitality management or related discipline
• Minimum 10 years of working experience in Housekeeping and at least 2 years in supervising Housekeeping Department
• Good command of both written and spoken English and Chinese (Cantonese & Mandarin)
• Proficient in MS office software
• Possess strong interpersonal and problem solving abilities
• Highly responsible and reliable with exceptional communication skills
• Less experience will be considered as Housekeeping Manager

Being a caring company, we offer attractive salary & benefits as follows
酒店給予員工優厚的薪酬及以下各項福利

• 5-day Work Week 5天工作周
• 17 days Public Holiday 17天公眾假期
• Full Paid Paternity Leave 全薪侍產假
• Discretionary Bonus 酌情性花紅
• Annual Leave 有薪年假
• Free Duty Meal 免費值班膳食
• Medical Plan & Hospitalization Insurance 醫療及住院保險福利
• Staff Discount & Activities 員工優惠及活動
• Job-related Training 在職培訓
• Excellent Promotion Opportunity良好晉升機會

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