Digital Product Solutions Manager, Information Technology

About Maxim’s Caterers Limited

Founded in 1956, Maxim’s Group is one of Asia’s leading food and beverage companies, operating Chinese, Western, Japanese and Southeast Asian restaurants, quick service outlets, bakery shops and cafes, and an institutional catering service. Maxim's Group also produces a range of festive products, including the award-winning Hong Kong MX Mooncakes, and is a licensee of Starbucks Coffee, Genki Sushi, IPPUDO, The Cheesecake Factory and Shake Shack in various territories. Altogether, the Group has over 1,800 outlets. Proud of our heritage and humbled by our success, we are committed to a sustainable and innovative future. To learn more about Maxim’s, visit  

Job Responsibilities:

• Manage IT assets and resources to ensure that they are running efficiently.
• Monitor operational performance and respond to IT incidents
• Develops service management strategies, identifying staff, tools and specialized support requirements as necessary to ensure that operational and support processes are working as expected.
• Implement DevSecOps practices for in-house and vendor development projects
• Plan and implement IT Service Management processes, software, and tools to optimize IT service delivery and reduce costs.
• Conduct IT service quality assurance, monitor and analyze performance issues, and support IT governance and audit requirements.
• Coordinate the deployment of IT systems, including infrastructure, applications and other application owners.
• Review and confirm deployment process and vendor solutions for new projects.

Job Requirements:

• University or above in Information Technology, Computer Science, E-commerce or related disciplines
• At least 10 years of working experience in IT industry, in digital/ eCommerce system, and application projects
• Strong communication, negotiation, interpersonal skills, analytical and problem-solving skills
• Strong understanding of the Information Technology Infrastructure Library (ITIL) framework and the ability to provide a strategic interface with assigned areas of IT Strategy Development, Design, Transition, Operation, and Continual Service Improvement.
• Preferably software engineering knowledge in the technology stack such NodeJS, React Native, ASP.NET, PHP, MSSQL / MYSQL / MongoDB
• Strong knowledge in Cloud computing in AWS / Microsoft Azure, with but not limited to Microservices / Dockers / Kubernetes / WAF / NAT / IaC(Terraform) in large scale infrastructure and the latest cloud technology.
• Knowledge in DevSecOps such as CI/CD pineline, SCA, SAST, DAST
• Experiences and understandings in Cyber Security principles, Information security risk managements & controls, OWASP TOP 10, and PCIDSS
• Experience in training and managing IT staff.
• Strong command in spoken and written English speaking is a must
• Experience in F&B / Retail industry will be a plus

We offer competitive remuneration package to highly promote "work- life balance" for our staff.

If you are looking for dynamic and challenging work in a pleasant, friendly work environment, and promising career development opportunities, we sincerely invite you to apply for our position.

All applications and data collected will be treated in strict confidence and used exclusively for recruitment purposes. Only short listed candidates will be invited for interview. The company will retain the applications for a maximum period of 24 months and may refer suitable candidates to other vacancies within the Group.