EAST Hong Kong - Reservations Coordinator 訂房服務員 - Get Hired Fast

We are searching for a hardworking EAST Hong Kong - Reservations Coordinator 訂房服務員 to join our high calibre team at Swire Hotels in Tai Koo Shing.
Growing your career as a Full Time EAST Hong Kong - Reservations Coordinator 訂房服務員 is a fantastic opportunity to develop useful skills.
If you are strong in critical thinking, adaptability and have the right mindset for the job, then apply for the position of EAST Hong Kong - Reservations Coordinator 訂房服務員 at Swire Hotels today!

About EAST Hong Kong & EAST Residences

Located in the heart of Hong Kong’s buzzing eastern business district Taikoo Shing,  EAST Hong Kong is surrounded by multinational businesses, creative companies and local neighbourhood vibes. Bright and airy, you’ll feel the energy the minute you walk into our business playground. From our hip sunlit guests rooms and laidback pool deck to the lively buzz of FEAST and the iconic views at Sugar, you’ll find everything you need to work, play and recharge at EAST.

EAST Residences is our serviced apartments offering 106 studios, one or two-bedroom suites and penthouses, fully equipped with kitchen, laundry facilities, guest lounge, 24-hour gym and access to the hotel’s pool. MR & MRS FOX, the neighbourhood restaurant on the ground floor, offers a variety of surprises to feed guests’ senses featuring tantalising European delicacies and hand-crafted cocktails.

Join us to experiment with a 4.5-day work week!

We are looking for an Reservations Coordinator to join our Reservations team.

You can create result with us using your expertise to…

• Provide  prompt, courteous and efficient service at all times.
• Ensure  that all reservations are entered accurately and work updates maintained consistently.
• Handle  incoming reservation requests/correspondence, confirming or regretting on the day received.
• Upsell  whenever possible to maximize on occupancy and revenues.
• Alert  the manager of sudden changes in occupancy levels and advise any deviations in rate applications or reservation arrangements.

You can go that extra mile by using your skills and qualities including…

• Experience: A minimum of 1 year experience in related field is preferable
• Education: Diploma holder in hotel or related disciplines
• Skills: Good interpersonal and communication skills, pleasant and outspoken. Good command of both written & spoken English and Chinese, proficiency in Putonghua would be a definite advantage. Good up-selling skills. In depth knowledge of hotel management system is preferable.
• Personality: Creative, presentable and self-motivated with a fun and positive personality.
• Extra Awesome: Great team player. Responsible, independent & able to work under pressure. Very flexible and able to adapt to different situations, taking enjoyment in a fast paced and challenging environment.

With great expectations come great rewards. A range of perks is offered in addition to our competitive packages because happy employees make for a happy company! You can…

• Get here quickly thanks to our highly accessible location next to MTR Station.
• Enjoy an appreciative & supportive culture that allows you to be your best self.
• Be welcomed for the stylish you, if you got accessories, hair dyes or tattoos!
• Enjoy tons of learning opportunities for you to upskill yourself.
• Enjoy an environment that treasure your well-being & lifestyles.

We offer attractive benefits and excellent career development opportunities to our team members.

Want to be one of us? Please send us your CV.

Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Information collected will be used for employment purpose only.

Swire Properties Hotel Management Limited

Benefits of working as a EAST Hong Kong - Reservations Coordinator 訂房服務員 in Tai Koo Shing:

● Learning opportunities
● Advancement opportunities
● Competitive salary