We are on the lookout for a focused EAST Residences - Housekeeping Supervisor 房務主管 to join our vibrant team at Swire Hotels in Quarry Bay.
Growing your career as a Full Time EAST Residences - Housekeeping Supervisor 房務主管 is a terrific opportunity to develop useful skills.
If you are strong in cooperation, problem-solving and have the right initiative for the job, then apply for the position of EAST Residences - Housekeeping Supervisor 房務主管 at Swire Hotels today!
About EAST Residences
EAST Residences is our serviced apartments offering 106 studios, one or two-bedroom suites and penthouses, fully equipped with kitchen, laundry facilities, guest lounge, 24-hour gym and access to the hotel’s pool. MR & MRS FOX, the neighbourhood restaurant on the ground floor, offers a variety of surprises to feed guests’ senses featuring tantalising European delicacies and hand-crafted cocktails.
Join us to experiment with a 4.5-day work week!
We are looking for a Housekeeping Supervisor to join our Housekeeping team.
You can create result with us using your expertise to…
- Ensure Housekeeping Attendants in providing exceptional guest service at all times
- Handle all guests and colleagues’ complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily
- Work with Assistant Housekeeper to prepare weekly work schedules, making sure that they reflect business needs and other key performance indicators
- Inspect and supervise the cleanliness of all guestrooms and public areas in accordance with the residence’s standard
- Maintain positive behaviour and working attitude of all housekeeping attendants and give feedback for their performance to ensure high quality service are provided to guests
- Report adverse guest comments, lost and damaged items
You can go that extra mile by using your skills and qualities including…
- Experience: Minimum 4 years work experience in Hotel Housekeeping with at least 1 to 2 years in supervisory level
- Education: Form 5 or above. Graduate from hotel school or hospitality training institute is preferred
- Skills: Fluent in spoken English, Cantonese and Putonghua. Good interpersonal and communication skills. Basic computer knowledge.
- Personality: Creative, presentable and self-motivated with a fun and positive personality
- Extra Awesome: Great team player and willing to serve. Enjoy working in a dynamic and creative environment. Able to work independently.
With great expectations come great rewards. A range of perks is offered in addition to our competitive packages because happy employees make for a happy company! You can…
- Get here quickly thanks to our highly accessible location next to MTR Station.
- Enjoy an appreciative & supportive culture that allows you to be your best self.
- Be welcomed for the stylish you, if you got accessories, hair dyes or tattoos!
- Enjoy tons of learning opportunities for you to upskill yourself.
- Enjoy an environment that treasure your well-being & lifestyles.
We offer attractive benefits and excellent career development opportunities to our team members.
Want to be one of us? Please send us your CV.
Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Information collected will be used for employment purpose only.
Swire Properties Hotel Management Limited
Benefits of working as a EAST Residences - Housekeeping Supervisor 房務主管 in Quarry Bay:
● Learning opportunities
● Opportunities to grow
● Attractive package