Front Desk Officer

Experience the finest hospitality at The Park Lane Hong Kong, a Pullman Hotel, Asia's Leading Business Hotel located in the heart of Causeway Bay, 2 minute walking distance away from the subway station, within shopping, dining and entertainment districts. 818 comfortably appointed guestrooms and suites with breathtaking views of the famed Victoria Harbour and Victoria Park. 3 restaurants and bars present distinctive cuisines and tantalizing experiences. Extensive banquets facilities with 15 function rooms with flexible configurations. A contemporary oasis for the 21st-century voyager, The Park Lane Hong Kong, a Pullman Hotel, is a home away from home for global jetsetters and the discerning business traveller.

We are now inviting highly motivated and outgoing individuals to join our team:

Job Responsibilities:

• Perform Front Office Operations in a timely and professional manner
• Provide friendly and personalised services to guests
• Ensure all guests enquiries are met in prompt, informative yet friendly solution
• Actively promote the services, facilities and standards of the hotel at every opportunity, and upholds its image at all times

Job Requirements:

• 1 year working experience in customer service is preferred
• Higher Diploma or above in Hospitality Management or relevant discipline
• Excellent command of English, Mandarin and Cantonese
• Excellent customer services and interpersonal skills
• Proactive, detail-minded with pleasant personality 

*Candidates with more experiences will be considered as Senior Front Desk Officer.

Attractive remuneration package including 5-days work week, Public Holiday, Annual Leave, Duty Meal, Medical and Dental Scheme, Discretionary Bonus and Training Subsidy.

Interested parties please submit your full resume with current & expected salary and contact phone number to Human Resources Department by clicking the "Apply Now" button.

You may also contact us via the following contact details:

Address: 310 Gloucester Road, Causeway Bay, Hong Kong

Tel: Fax:

The Park Lane Hong Kong, a Pullman Hotel is an equal opportunity employer and we welcome applications from all qualified candidates.

Personal data provided by job applicants will be used for recruitment purpose only and will be treated in strict confidence. All personal data of unsuccessful applicants will be retained for 12 months for future recruitment purpose and will then be destroyed.