Front Office Agent / Supervisor

Founded in 2010, we’re an independently owned and operated lifestyle brand with 12 hotels & 14 restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We’ve never been afraid to be ourselves, to zig when the others zag, to be creative and spontaneous, and to stand out from the crowd. It’s what we’re famous for. It’s what we love.

Our mission is to share happiness. With bright eyes and even brighter minds, we create the kind of good vibrations that carry far and wide. Across continents and overseas. Throughout hotel lobbies, and beyond. It’s everywhere you look. Places filled with a special kind of sparkle that keeps people coming back for more.

And want to know what makes Ovolo more special, more unique, and more original than all the rest? Our people. Just the way they are. At Ovolo, we want you to be yourself. It’s what keeps us from swimming in the ‘sea of sameness. That’s why here we’ve ditched the tired old ‘corporate scripts’ and empowered our people to speak from the heart. Characters and mavericks, come one, come all. We’re after you with all your you-ness.

Enough about us...lets talk about you..

About you

We’re looking for Front Office Agent / Supervisor to take responsibility for creating a welcome environment for our guests by pro-actively engaging and mingling with them in a warm manner. You will assist and contribute in all front-of-the-house operations. This will involve, handling guest check-in and check-out, identifying customer needs and proactively providing solutions to match and enhance them.

The Gig

Of course relevant experience would be a big plus but more importantly we’re looking for someone who has a passion for guests, a good eye for detail and a drive for hospitality. Just as importantly, we are looking for a “go-getter” with bags of energy and people skills that can thrive in a dynamic and fast-paced environment!

What you'll get...

• To work under the award-winning Global Brand with inspiring and creative team
• Well, there's the chance to shine in a brilliant team environment in the coolest new hotel brand in Australia, Hong Kong and now Indonesia –bring your personality and sense of fun to work and the most amazing team to work with.
• Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you
• Receive Hotel benefits in rooms and our fabulous F&B outlets
• Stay Fit and Fabulous; be involved in our Wellbeing Programmes
• Develop relationships and make a difference to other people’s lives through our Community Programme
• A role with oodles of creative license & chance to showcase your entrepreneurial talent

Our Attractive Benefit Packages:

• Meal Allowance
• Discretionary Bonus
• Referral Bonus
• 5-day work
• 12 days Annual Leave
• Birthday Leave
• Medical and Dental Benefit
• Employee F&B discount
• Complimentary room stays
• Education Subsidy
• On-the-job training

*Due to high volume of applications we may not be able to get back to each applicant individually. If you don’t hear from us within 6 weeks of your application, you may consider your application unsuccessful. Personal data will be for kept recruitment purposes only and will be destroyed within 6 months. Direct candidate applications only. We do not accept any unsolicited applications through recruiters unless previously contracted to do so.