Hotel Operations Specialist

Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under  The Langham Hotels and Resorts  and  Cordis Hotels and Resorts  brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong. 

Located at the most fashionable address of Tsim Sha Tsui, Hong Kong, you will be part of a dynamic team to drive for maximizing the long-term financial growth of  The Langham, Hong Kong  by delivering high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group.

Timeless European elegance. The most fashionable address. Personalised service is always in style. World-class cuisine.  The Langham, Hong Kong  hotel is unlike any other.

OUR VISION

Building Great Memories

MAJOR ACCOLADES

2004 - 2024 Caring Company Award

2016 - 2024 Three Michelin Stars – T'ang Court

2020 - 2023 Earth Check Certification Platinum Certificate

2021 - 2023 Condé Nast Traveler Readers' Choice Award: Top 10 Hotels (HK)

2020 The Bostonian Seafood and Grill - Best Restaurants 2020

2020 The Best of The Best Masterchef – T’ang Court

2015 - 2019 Forbes Travel Guide Five-star Award Winner

2016 Travel+Leisure Best Top 5 Hotels in Hong Kong

 

Are you an ALL-ROUND TALENT? 

Are you re-orienting your CAREER? 

Here is your OPPORTUNITY! 

Our Programme

The Langham, Hong Kong is recruiting Hotel Operations Specialist under Rooms and Food and Beverage divisions to develop Colleague’s all round operational expertise in acquiring significant knowledge, skills and experience in hotel services and operations. Hotel Operations Specialist is to provide rotational guest service experience in hotel lobby, guest floors, The Langham Club, restaurants and function rooms within 12 months.

Ideal Candidates

We are looking for experienced and passionate talents, who are looking for career change / development opportunities in the industry with their valuable experience. To make the journey successful, the candidates must be flexible, independent, energetic, open-minded and willing to go to the extra miles in providing personalized guest services in the hotel and contribute to hotel operation teams.

He / she will be rotating with training resources among Front Office, Concierge, In-room dining, outlets at The Langham, Hong Kong within 12 months and responsible for providing personalized hotel services. Upon completion, he / she will take up operations position, subject to performance evaluation, in one of the service operations teams to further individual career development.

Qualifications

• Diploma or above in Hospitality, Hotel or Catering Operations.
• At least 2-year work and guest services experience in hotel industry; Upscale guest service experience in Rooms or Food and Beverage is an advantage.
• Passion in providing people-oriented and personalized hotel service & be devoted in Rooms or F&B front-line operation.
• Good communications, strong interpersonal skills and team spirit are a must.
• Taking initiative, independent, well groomed & confident.
• Highly flexible and open-minded; &
• Well spoken English and Mandarin proficiency.

The Langham Club, restaurants and function rooms within 12 months.

Ideal Candidates

We are looking for experienced and passionate talents, who are looking for career change / development opportunities in the industry with their valuable experience. To make the journey successful, the candidates must be flexible, independent, energetic, open-minded and willing to go to the extra miles in providing personalized guest services in the hotel and contribute to hotel operation teams.

He / she will be rotating with training resources among Front Office, Concierge, In-room dining, outlets at The Langham, Hong Kong within 12 months and responsible for providing personalized hotel services. Upon completion, he / she will take up operations position, subject to performance evaluation, in one of the service operations teams to further individual career development.

Qualifications

• Diploma or above in Hospitality, Hotel or Catering Operations.
• At least 2-year work and guest services experience in hotel industry; Upscale guest service experience in Rooms or Food and Beverage is an advantage.
• Passion in providing people-oriented and personalized hotel service & be devoted in Rooms or F&B front-line operation.
• Good communications, strong interpersonal skills and team spirit are a must.
• Taking initiative, independent, well groomed & confident.
• Highly flexible and open-minded; &
• Well spoken English and Mandarin proficiency.

To apply, please send us your resume with current & expected salary to Director of Human [email redacted, apply via Company website] .

(Personal data collected will be treated in strictest confidence and only for recruitment purposes)