Customer Service Supervisor - Hiring Fast

We are searching for an expert Customer Service Supervisor to join our high calibre team at Human Health (H.K.) Limited in Tsim Sha Tsui.
Growing your career as a Full Time Customer Service Supervisor is an awesome opportunity to develop relevant skills.
If you are strong in critical thinking, adaptability and have the right drive for the job, then apply for the position of Customer Service Supervisor at Human Health (H.K.) Limited today!

Human Health Group has been providing healthcare services to the Hong Kong community since 1997. We are a leading private integrated healthcare service provider with comprehensive outpatient capabilities covering general practice services, specialties services and dental services. Our corporate culture follows our motto ”From Our Heart・For Your Health” which establishes us as a patient-centric and quality-focused service provider whose mission is to provide quality healthcare services through our network of medical centers.

 

If you are passionate, energetic and strive to achieve a successful and rewarding career with us, welcome to join our team!! 

Responsibilities:

• Supervise day-to-day counter operations of receptionist service and cashier service
• Provide professional customer services to customers and patients and maintain customer relations
• Direct report to Center Manager and assist in creating effective procedures, policies and standards.
• Assist in registration procedure, appointment booking, provide administrative support and training to juniors
• Handle customers’ complaints, enquiries and providing solutions based on Company standard and guidelines
• Any ad hoc tasks as assigned

Requirements:

• HKDSE / HKCEE graduate or above with at least 5 years related experience with 2 years supervisory experience is preferred, gained in medical or hospitality related field is a plus.
• Excellent customer relationship management and interpersonal skills
• A good team player with strong sense of responsibilities, patience and caring attitude
• Fluent in both spoken and written English, Cantonese and Mandarin
• Candidates with less experience will be considered as Senior Customer Service Executive
• Working Hour: (Mon – Fri) 09:00 – 18:00, (Sat) 09:00 – 13:00

We offer attractive remuneration package, includes 5 days work (45 hours per week) commensurate with qualification and experience to the right candidate. Interested parties please apply with full resume to Human Resources & Administration Department, by email [email redacted, apply via Company website].

* Only shortlisted candidates will be notified. All information collected will be kept strictly confidential and for recruitment-related purpose only.

Benefits of working as a Customer Service Supervisor in Tsim Sha Tsui:

● Excellent benefits
● Advancement opportunities
● Competitive salary