Director, Digital Health

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Job Description - Director, Digital Health

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Working Arrangement
混合式


職位描述
The opportunity

Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions

The opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering the staff with the resources to solve critical problems for the future of our business, which is why we need you.

As the Director of Digital Health within the Global Innovation team under Global Marketing, you will report to Assistant Vice President, Health and Protection Transformation. You will play a pivotal role in transforming our health and protection business by strategically integrating digital health solutions. Your team will include a Senior Manager of Digital Health Execution, emphasizing collaboration and alignment in driving transformative initiatives. This rare opportunity allows you to execute digital health propositions aimed at enhancing Manulife's competitiveness in the swiftly evolving digital health landscape, while also working on pioneering initiatives directly impacting the company's growth and success across 2 to 3 key markets. If you are passionate about driving change and shaping the future of healthcare and insurance offering, this is a perfect role for you.

This position can be based either in Singapore or Hong Kong.

Responsibilities:

  • Digital Health Strategic Planning and Execution: Understand the business landscape and develop digital health strategies to enhance local markets’ agendas such as uplift in Net Promoter Score (NPS) and product mix shift. Execute strategic plans for the integration of digital health solutions into health and protection business, defining quantifiable metrics and go-to-market plans. Implement proof of concepts (POCs) and agile sprints to ensure rapid deployment and iteration of solutions.
  • Health & Protection Proposition Enhancement: Collaborate closely with the distribution and product teams to craft marketing enablers via focus groups conducted with insurance advisors. Ensure that health propositions are meticulously aligned with strategic objectives.
  • Research and Analysis: Conduct thorough research on the latest digital health technologies and solutions available in the market, with a particular emphasis on clinically validated products and services. Analyze the potential impact of these technologies on preventive healthcare/self-awareness, diagnosis, treatment, and recovery cycles.
  • Technology Evaluation: Help to evaluate the suitability of digital health technologies for integration into Manulife's product offerings and customer experiences. Assess the effectiveness, reliability, and scalability of these technologies in meeting the needs of our diverse customer base.
  • External Partnership: Identify potential digital health technology providers and initiate discussions for partnerships or collaborations with Manulife. Lead initial due diligence efforts to assess the compatibility of partner offerings with Manulife's business objectives.
  • Thought Leadership: Stay abreast of industry trends and best practices in innovation and transformation in digital health space, sharing insights and thought leadership within the organization to inspire and drive continuous improvement.
  • Collaboration with World Economic Forum's UpLink for Asia Segment: Leverage the partnership with the World Economic Forum's UpLink to identify and support entrepreneurs dedicated to accelerating solutions in longevity

How will you create impact

This role directly impacting the organization especially for Asian markets by driving the strategic integration of digital health solutions, enhancing customer experiences, and contributing to business growth.


What motivates you?

  • You obsess about customers, listen, engage and act for their benefit.
  • You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
  • You thrive in teams and enjoy getting things done together.
  • You take ownership and build solutions, focusing on what matters.
  • You do what is right, work with integrity and speak up.
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone.


What we are looking for

  • Minimum of 15 years of working experience and 6 years of experience in digital health, healthcare technology, or related fields.
  • Proven track record of identifying, evaluating, and implementing digital health solutions.
  • Knowledge of clinically evidenced digital health products and services.
  • Excellent analytical, strategic planning, and project management skills.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively.
  • Ability to thrive in a fast-paced, dynamic environment.


What can we offer you?

  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.


Our commitment to you

  • Values-first culture
  • We lead with our Values every day and bring them to life together.
  • Boundless opportunity
  • We create opportunities to learn and grow at every stage of your career.
  • Continuous innovation
  • We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity and Inclusion
  • We foster an inclusive workplace where everyone thrives.
  • Championing Corporate Citizenship
  • We build a business that benefits all stakeholders and has a positive social and environmental impact.

Learn more about opportunities with us at

宏利和恒康的各個職位都可以為您創造機會,從中學習新技能並推動職涯發展。準備好在某處地方發揮影響力了嗎?您還在等待什麼?立即報名申請。

宏利概覽

宏利金融有限公司是全球領先的金融服務供應商,致力幫助大眾輕鬆作出明智抉擇,實現精彩人生。本公司的環球總部設於加拿大多倫多,在加拿大、亞洲和歐洲的辦事處以「宏利」的名稱營運,而在美國主要以「恒康」的名稱經營。本公司提供理財建議及保險方案,並透過環球財富與資產管理部「宏利投資管理」為全球個人客戶、機構及退休計劃成員提供服務。截至2020年底,本公司旗下有超過37,000 位員工、逾118,000位代理人,以及數以萬計的經銷合作夥伴,為超過3,000萬位客戶提供服務。截至2021年6月30日,宏利所管理和提供行政管理的資產總值達13,000億加元(約11,000億美元),而在過去十二個月支付予客戶的款項達313億加元。本公司的主要業務遍及亞洲、加拿大和美國,爲客戶服務超過155年。本公司在多倫多、紐約及菲律賓證券交易所以股份代號MFC上市,在香港交易所則以股份代號945上市。

宏利為重視就業機會平等之雇主

在宏利/恒康,我們擁抱多元。我們致力吸引、發展並留住多元化的員工隊伍,正如我們所服務的客戶一樣多元化,並打造包容的工作環境,在充分發揮文化優勢的同時尊重個體差異。我們矢志維持公平的招聘、挽留、晉升及薪酬制度,我們管理的所有實踐及項目不會因種族、血統、原籍地、膚色、族裔、国籍、宗教或宗教信仰、信仰、性別(包括懷孕及其相關情況)、性取向、遺傳特徵、退伍軍人身份、性別認同、性別表達、年齡、婚姻狀況、家庭狀況、殘疾或受適用法律保護的任何其他因素而區別對待。

我們的首要任務是消除障礙,為員工提供平等就業機會。人力資源部代表將盡力為應徵過程中提出要求的申請人提供合理協助。  申請人要求提供協助所分享的信息將會按照適用法律及宏利政策儲存及使用。  應徵過程中如需協助,請聯絡 [email redacted, apply via Company website]

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